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Returns Policy

  • Returns & Refunds
  • Order Tracking
  • Shipping Questions
  • Payments
  • Discounts

Still Have Questions?

contact us

Returns & Refunds

SOMETIMES, YOU HAVE A CHANGE OF HEART OR THINGS JUST DIDN'T WORK OUT. WE GET IT. WE ACCEPT RETURNS WITHIN 14 DAYS OF PURCHASE AND YOU CAN RETURN YOUR PRODUCT FOR STORE CREDIT, A DIFFERENT PRODUCT, OR A REFUND TO THE ORIGINAL PAYMENT METHOD.

PLEASE NOTE THE FOLLOWING EXCEPTIONS TO OUR RETURN AND EXCHANGE POLICY:

• DISCOUNTED ITEMS ARE FINAL AND CANNOT BE RETURNED FOR FULL REFUND.

• DISCOUNTED ITEMS CAN BE RETURNED FOR SIZE EXCHANGES!

• RETURNED ITEMS MUST HAVE TAGS

• RETURNED ITEMS MUST HAVE NO VISIBLE SIGNS OF WEAR OR USE

• WE CANNOT ACCEPT RETURNS FOR INTERNATIONAL ORDERS

• THERE WILL BE A RESTOCK FEE FOR FULL REFUNDS

• WE CAN ONLY ISSUE STORE CREDIT FOR HAND MADE ITEMS - CARRIERS, COLLARS, AND LEASHES.

WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES AFTER THE COURIER HAS DELIVERED THE ITEM TO THE FINAL DESTINATION

1. LOGIN TO OUR ONLINE RETURN PORTAL USING YOUR ORDER NUMBER AND ZIP CODE

2. CHOOSE THE PRODUCTS YOU WISH TO RETURN OR EXCHANGE FROM YOUR ORDER

3. PRINT YOUR PREPAID SHIPPING LABEL THAT YOU WILL RECEIVE BY EMAIL

4. SEND ALL ITEMS BACK TO US USING THE LABEL PROVIDED

Whoa, that's weird. That usually never happens but yeah if it does, please reach out to us at help@littlebeast.co. We'll take care of ya.

Yes! Just email hello@littlebeast.co with your order number and request to cancel.

Yep, for the most part. Just go to https://returns.littlebeast.co We cannot accept exchange for International orders and final sale items.

Please reach out to us at help@littlebeast.co. We'll take care of ya.

Most everything is refundable EXCEPT international orders, sale and promotion items!

Order Tracking

Yeah so, sometimes the delivery services will mark a package as delivered before it's actually delivered. We really don't know why they do this. So, we recommend waiting 1-2 more days. If it really doesn't come, please reach out to us at help@littlebeast.co. We'll take care of ya. We usually will have to file claims with the delivery service and all that jazz.

That's crazy! Please reach out to us at help@littlebeast.co. We'll take care of ya. We will figure out what's wrong and most likely have to file a claim with the delivery service.

Shipping Questions

Standard Shipping costs $6 USD. If you need it fast, it costs $20 USD. International Shipping costs $40+

Once we receive your order it usually takes less than 24 hours to get it ready to ship out.

We ship to anywhere in the USA from our warehouse in NJ.

We can also ship internationally but it's kinda expensive!

Payments

We want to make buying your favorite Little Beast gear online fast and easy, and accept the following payment options: Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, Little Beast Gift Cards. All payment is collected via Shopify Payments.

Unfortunately, only one discount code can be applied at a time. For example, if there is a Black Friday sale going on, no other discount codes can be applied on top of the existing sale promotion.

Discounts

Sorry, we can't do refunds on discounted items. You def can do exchanges if the sizing isn't working tho.

Yes, we do 20% off the entire store for our Annual Big Little Beast Sale. However, we cannot offer the NBA collection in this sale. :(

Still Have Questions?

contact us