Sign Up For a Discount Code
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SOMETIMES, YOU HAVE A CHANGE OF HEART OR THINGS JUST DIDN'T WORK OUT. WE GET IT. WE ACCEPT RETURNS WITHIN 14 DAYS OF PURCHASE AND YOU CAN RETURN YOUR PRODUCT FOR STORE CREDIT, A DIFFERENT PRODUCT, OR A REFUND TO THE ORIGINAL PAYMENT METHOD.
PLEASE NOTE THE FOLLOWING EXCEPTIONS TO OUR RETURN AND EXCHANGE POLICY:• DISCOUNTED ITEMS ARE FINAL AND CANNOT BE RETURNED FOR FULL REFUND.
• DISCOUNTED ITEMS CAN BE RETURNED FOR SIZE EXCHANGES!
• RETURNED ITEMS MUST HAVE TAGS
• RETURNED ITEMS MUST HAVE NO VISIBLE SIGNS OF WEAR OR USE
• WE CANNOT ACCEPT RETURNS FOR INTERNATIONAL ORDERS
• THERE WILL BE A RESTOCK FEE FOR FULL REFUNDS
• WE CAN ONLY ISSUE STORE CREDIT FOR HAND MADE ITEMS - CARRIERS, COLLARS, AND LEASHES.
WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES AFTER THE COURIER HAS DELIVERED THE ITEM TO THE FINAL DESTINATION1. LOGIN TO OUR ONLINE RETURN PORTAL USING YOUR ORDER NUMBER AND ZIP CODE
2. CHOOSE THE PRODUCTS YOU WISH TO RETURN OR EXCHANGE FROM YOUR ORDER
3. PRINT YOUR PREPAID SHIPPING LABEL THAT YOU WILL RECEIVE BY EMAIL
4. SEND ALL ITEMS BACK TO US USING THE LABEL PROVIDED
We ship to anywhere in the USA from our warehouse in NJ.
We can also ship internationally but it's kinda expensive!
